Return Policy

Return Policy

Last Updated: [1/25/2024]

We want you to be completely satisfied with your purchase from [Caryssa's Jewelry]. Please read our return policy carefully.

Returns

We generally do not accept returns or provide refunds unless the item received is defective or damaged. Due to the nature of our products being jewelry, we prioritize hygiene and quality control. In this case, refunds are issued on a "as needed" basis based on manual review. 

Defective or Damaged Items

In the rare event that you receive a defective or damaged item, please contact us immediately at [caryssa@artlover.com] with the following information:

  1. Your order number.
  2. A description and clear photos of the defective or damaged item.

We will do our best to remedy the situation by either providing a replacement or issuing a refund.

Cancellations

Once an order has been placed, it cannot be canceled or modified. Please double-check your order before completing the purchase.

Contact Us

If you have any questions or concerns about our Return Policy, please contact us at [caryssa@artlover.com]. We are here to assist you and will make every effort to address any issues you may encounter with your purchase.

Note:

  • Returns will only be accepted for defective or damaged items.
  • Please contact us within [7] days of receiving the item to report any issues.
  • We reserve the right to refuse returns that do not meet the above criteria.